Questions & Answers
This can occasionally happen, especially with Gmail, Hotmail, and Outlook email addresses.
If you haven't received your confirmation email, please contact our support team via the live chat on our website or send us an email. We'll be happy to help you complete your registration or confirm your account.
You can also use our Order in 1 Click option to place your order quickly without creating an account.
With Order in 1 Click, we receive your order request directly and will contact you as soon as possible. We receive your order information reliably, even if the order confirmation email does not reach your inbox.
Wondering how quickly we reply to your quote requests and inquiries? We value your time immensely, and that’s why we assure swift and accurate follow-ups.
Here's what you can expect:
- Immediate chat via messenger in our web site: As soon as you submit a request during working hours, you’ll receive answer within minutes.
- Detailed Response: Our team reviews your inquiry thoroughly and provides a comprehensive response within 24 hours on business days.
- Effortless Communication: For complex quotes or special requirements, a dedicated representative will reach out to you directly to ensure all your questions are answered promptly and accurately.
We understand the urgency of your needs and strive to deliver timely and precise information every step of the way.
No, financing is unavailable for your purchases now.
You can pay for your order in any way convenient for you: a bank card when paying for the goods at the company's office, a bank transfer or cash payment upon receipt of the order at the company's office.
Please note! The payment method may not be available for some types of delivery.
- Select products and add them to the cart;
- Go to the "Cart" section and click "Proceed to checkout";
- Enter your details;
- Select the delivery method and specify the address;
- Select the payment method;
- Wait for the order confirmation and an invoice including the delivery amount;
- Pay for the order and it will be processed;
If you have any questions about placing an order, write to the managers in the online chat or by email.
Absolutely! We maintain a comprehensive inventory of carefully selected products. Each item is prepped and ready to be shipped without delay.
Our commitment to you is timely delivery of premium goods. Here’s what ensures that:
Full Inventory: We stock a wide array of items, always ready to fulfill your needs.
Immediate Shipping: Once you place your order, our system ensures it heads your way promptly.
Quality Assurance: Every product is thoroughly inspected before it hits the shelf, ensuring that only the best reaches you.
We prioritize quick and efficient service, so you can count on receiving your purchases without the wait.
Yes, it is possible. You can pick up your order yourself at the pick-up points in Riga.
The product is subject to return within 14 days from the date of purchase if:
- the product was purchased by an individual (as a private person);
- the product was not ordered and was not manufactured to order by the customer;
- there are no signs of use;
- the presentation is preserved;
- the packaging is not damaged;
- the consumer properties of the products are preserved;
- the product in full set.
To return the goods, you must inform the company manager and fill out a return application. If you have any questions, you can contact the managers by phone or online chat.
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